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Pallets for pallet trucks, forklifts and AGVs: forks and compatibility

Updated on · ROLL technical team

In briefA standard pallet truck has 1,150 mm forks, 520-540 mm overall width and a lowered height of 85 mm, and its load rollers come down onto the floor. The pallet therefore needs a fork entry higher than 85 mm and an open bottom on the entry side. AGVs also need pallets that are identical and undamaged: before you buy, run a trial with the system supplier.

A pallet for a pallet truck, forklift or AGV can have the right size and load capacity and still not work: the forks will not go in, or the pallet truck's rollers cannot reach the floor. Before you look at load capacity and price, check which trucks will be picking it up.

Diagram of a pallet truck, a forklift and an AGV in front of the same pallet, with fork dimensions
Three trucks, three different demands: the pallet truck needs an open bottom, the forklift a comfortable fork entry, the AGV identical pallets.

The trucks compared

Truck Forks and footprint (typical data-sheet values) What it needs from the pallet Suitable pallets Example data sheets
Hand or electric pallet truck 1,150 mm forks, 520-540 mm overall width, single fork 156-160 mm, 85 mm lowered, lift to about 200 mm [1][2] Fork entry higher than 85 mm and no boards or runners underneath on the entry side, where the rollers come down 9 feet (4 sides); 3 runners from the sides parallel to the runners Toyota LHM230, Pallit
Forklift ISO 2328 class according to capacity; typical sections 100×40, 120×40, 125×45 mm; average thickness 40-65 mm [3][4][5] Fork entry higher than the fork thickness Almost all: feet and runners, 4-way Bolzoni Auramo, CAM, Cascade
Fork AGV (automated forklift or pallet truck) Capacities from 750 to 2,500 kg depending on the model, 1,400-1,800 mm forks on compact models [9][10] Open bottom if it is a pallet-truck type, consistent dimensions, pockets the sensors can read, undamaged pallets Euro, industrial, half pallet; wood or plastic, as per the manufacturer's list Toyota Autopilot, AGILOX ONE
AMRs that lift from below or carry a roller conveyor The pallet is transferred from a station or a conveyor; from 500-600 kg (lift) to 1,250 kg per pallet (conveyor) [11][12] Continuous support on the conveyor rollers, consistent dimensions Pallets with 5 runners or perimeter runners MiR EU Pallet Lift, SSI Schäfer ROLLGANG

The figures come from the data sheets cited. Your truck may differ: take a tape measure to the forks and the pallet before you order.

Hand and electric pallet trucks

The pallet truck is the most demanding truck when it comes to the bottom of the pallet. The forks go in low, then the load rollers at the fork tips drop down and push against the floor to lift. If there is a board or a runner across the underside of the pallet, the roller lands on it.

Front view of a pallet truck under a pallet, with the rollers on the floor between the runners
The rollers at the fork tips come down to the floor, so the bottom of the pallet must be open on the entry side.

Fork dimensions

A typical hand pallet truck data sheet gives [1]:

  • forks 1,150 mm long (800 to 1,220 mm on request);
  • width over forks 520 or 685 mm;
  • single fork 156 mm wide;
  • lowered height 85 mm, lift up to 200 mm;
  • capacity 2,300 kg.

A trade technical guide gives the same standard length, 1,150 mm, and an overall width of 520-540 mm, which suits the euro pallet. For small pallets there are narrow versions at 380-450 mm; for wide pallets, or pallets taken from the long side, there are versions at 670-685 mm. According to the same source, a hand pallet truck raises its forks to 220 mm at most [2].

Fork entry height: the number to check

The opening must be higher than the 85 mm of the lowered forks, with some margin for uneven floors and for loaded pallets that deflect.

Front view of a euro pallet with the 100 mm fork entry between the bottom boards dimensioned
EPAL euro pallet: 22 + 78 = 100 mm clearance between the bottom boards, against 85 mm of lowered forks.

On an EPAL euro pallet the boards are 22 mm thick and the blocks 78 mm high [6], which leaves 100 mm from the floor between the bottom boards. Not every pallet is built like this. A US 32×40 inch plastic pallet lists 79 mm pockets on its data sheet [7], less than the 85 mm of a standard European pallet truck. Compare the two numbers before you order.

2-way or 4-way with a pallet truck

The entries that count are the ones where the forks cross nothing on the floor.

  • Pallet on 9 feet: the pallet truck goes in from all four sides.
  • Pallet with 3 runners: it goes in only from the two sides where the runners are parallel to the forks.
  • Pallet with 5 runners or perimeter runners: often the pallet truck cannot go in from any side, and you need a forklift.

A pallet listed as "4-way" can therefore be 2-way for a pallet truck. The differences between feet and runners are covered in the guide to plastic pallet types.

Forklifts

A forklift lifts the pallet without bearing on the floor underneath it, so it accepts almost any bottom design. It only needs a fork entry higher than the fork thickness and pocket spacing that matches the fork spread.

Forklift forks with a 100×40 mm section entering the fork opening of a plastic pallet
Forklift forks: 100×40 mm on a class 2 truck, up to 65 mm thick on heavy trucks.

ISO 2328 classes and fork sections

ISO 2328 defines how forks mount on the truck's fork carriage and groups them into classes by capacity [3]:

ISO 2328 class Truck capacity Average fork thickness (Cascade)
2 1,000-2,500 kg 40 mm
3 2,501-4,999 kg 50 mm
4 5,000-8,000 kg 65 mm

Sources: classes from the fork guide [3], average thicknesses from a fork catalogue [5].

The most common sections in catalogues are 100×40, 120×40 and 125×45 mm (width by thickness), with lengths from 800 to 2,400 mm [4]. On a class 2 warehouse forklift, 40 mm forks fit easily into a 100 mm opening. On heavy trucks with 50-65 mm forks the margin shrinks: check the opening with the pallet loaded and deflecting too.

Deflection on the forks

A plastic pallet deflects more than a wooden one under the same load. One maker of automated trucks reports that a deflection of about 6-10 mm (1/4-3/8 inch) is enough to cause problems with the forks, and that with loads over 2,500 lb (about 1,130 kg) the sagging deck can catch on the top of the forks [15]. Declared dynamic load capacity, and how ISO 8611 measures it, are explained in the guide to plastic pallet load capacity.

AGVs and AMRs: what they need from the pallet

A forklift driver sees a broken board and works around it; an AGV goes in anyway, stops or misses the pick. That is why automated trucks are stricter about pallets than any manual truck.

Fork AGV picking up a plastic pallet in a warehouse aisle
Fork AGVs work with euro and industrial pallets, in wood or plastic, as long as they are all identical and undamaged.

Types of AGV

Pallet-truck AGVs and fork AGVs. These are pallet trucks and forklifts with automatic guidance. Manufacturers' data sheets list euro pallets, pallets with bottom boards, roll containers and trolleys as accepted carriers, with capacities from 1,200 to 2,500 kg depending on the model [9]. One compact fork AGV accepts EUR 1 euro pallets, EUR 3 industrial pallets, EUR 6 half pallets and special carriers, with a capacity of 1,000 kg [10]. For pallet-truck AGVs one manufacturer sets a condition: the pallet must be open underneath, because the wheeled arms have to reach the floor; a closed-bottom pallet can only be picked up if it sits raised [8].

AMRs that lift the pallet. These are low robots that drive under a pallet resting on a station and lift it. One model for euro pallets handles 500-600 kg [11].

AGVs with a roller conveyor. They carry a roller or chain conveyor on top and transfer the pallet to and from fixed conveyors. Data sheets go up to 1,250 kg per pallet, on euro and industrial pallets [12]. Here you need continuous runners in the direction of the rollers; manufacturers' data sheets recommend runner pallets for conveyors and automated warehouses [20].

The five things an AGV needs

Diagram of the five things an AGV needs from a pallet: dimensions, bottom, pockets, condition, surface
Five checks: consistent dimensions, open bottom, readable pockets, undamaged pallet, a deck that holds the load.
  1. Consistent dimensions. According to one truck manufacturer, the biggest problem for robotic trucks is variability, and automated storage systems have strict pallet requirements, generally with a preference for non-wood pallets [16]. One automated warehouse integrator found that even pooled pallets were not consistent enough for its systems, and placed incoming pallets on slave pallets [15]. One pallet manufacturer quotes tolerances in the order of ±2-3 mm, to be confirmed with the integrator [17]: take the figure as an order of magnitude, not as a standard.
  2. Compatible bottom. Open for pallet-truck AGVs [8], with continuous runners for conveyor AGVs.
  3. Readable pockets. Many AGVs locate the pockets with 3D sensors. One system on the market, for example, recognises block pallets with pockets 0.24-0.44 m wide, in wood, plywood and plastic, at up to 2 m distance [13][14].
  4. Undamaged pallets. One maker of automated trucks names broken boards on wooden pallets and deflection on plastic ones as the two main problems [15]. According to a sensor manufacturer, a faulty pallet can derail an AGV, jam a stacker crane or stop a conveyor [18].
  5. Surface. Highly reflective loads are mentioned as a difficult case for detection [14]. The load must not slide when the AGV accelerates: some manufacturers offer anti-slip strips on the deck [20].

The load itself must be stable. One AGV maker for the paper industry points out that if the pallet leaves the line unwrapped, the load has to stand on its own [22].

Why plastic, and where it struggles

According to one industry operator, the use of plastic pallets is growing along with automation because they are durable and consistent in design [16]. Moulded and nail-free, a plastic pallet comes out of the press the same every time and does not lose boards along the way.

There are two limits. Deflection: a loaded plastic deck bends more than wood, and makers of automated trucks are asking plastic pallet manufacturers for more stiffness [15]. Slipping: a smooth deck is easy to wash, but without anti-slip the load can shift. For automation, look for pallets with anti-slip inserts and, for heavy loads, reinforced ones. Friction and anti-slip are explained in the guide to load securing.

ANSI MH1 and ISO 8611

ISO 8611 is the international test standard for flat pallets: it measures load capacities, but it does not tell you whether a pallet suits a given AGV. The US standard ANSI MH1 includes a section on performance for automated handling, including deck flatness and deflection measurement [19]. Neither replaces a trial on your own system.

Before you buy pallets for an AGV system

Checklist for choosing pallets compatible with an AGV system, with sample pallets on trial
Before you order: the AGV maker's list of carriers, samples, a full-load trial, tolerances in writing.
  1. Ask the AGV manufacturer for its list of accepted carriers, with dimensions and tolerances. That is the document that counts, ahead of the pallet data sheet.
  2. Run a trial with samples of the exact model, in the colour and material you will order, empty and fully loaded. A pallet pooling operator also recommends preliminary trials on automated systems [21].
  3. Put the tolerances in the order: length, width, height, pocket opening, flatness. There is a template in the guide to specification and testing.
  4. Check deflection at full load at the most critical point: forks, station, conveyor, pallet racking.
  5. Ask for the anti-slip and colour the AGV manufacturer has already tested.
  6. Decide who rejects damaged pallets before they enter the automated loop: a check at the loading dock costs less than a stopped system [18].

Common mistakes

  • Buying "4-way" with the pallet truck in mind. On a runner pallet the pallet truck enters from two sides only, sometimes from none.
  • Comparing the pallet size and forgetting the fork entry. 1200×800 tells you nothing about pocket height.
  • Mixing pallets from different manufacturers in the same automated system. The same nominal size does not mean the same geometry.
  • Using the static load capacity for a pallet that rides on AGV forks: the dynamic one is what counts.
  • Leaving damaged pallets in circulation. A driver works around them; an AGV stops.
  • Putting a reel on a flat pallet and sending it through the automated system. The load rolls and bears on a single line: you need reel pallets or roll chocks.

Which ROLL pallet for which truck

ROLL does not sell pallets for every system and does not make flat pallets. Of the ones it offers, two answer the questions on this page:

Use ROLL pallet Why
Floor handling with a pallet truck PP08 800×1200 9 feet, 4-way, closed deck, 19 kg; not for racking [23]
Pallet racking PP69 800×1200 3 steel bars, 16 kg, 1,200 kg racking load [24]

In pallet racking the pallet spans two beams, and the racking load applies, the lowest of the three ratings. On a solid shelf or on the floor it rests on a surface, and the static load (standing) and dynamic load (being moved) apply. For a 1200×800 runner pallet the usual position has the runners at 90° to the beams: the 800 side facing the aisle and the 1200 side running into the bay [25].

For AGVs, according to the PP08 data sheet, 4-way entry and closed, flat bearing surfaces are generally compatible, but the AGV configuration and the load class must be checked before the fleet goes into service [23]. Ask for a sample and have your system supplier test it.

The three flat pallets offered by ROLL

ROLL does not sell generic plastic pallets. Among flat pallets it offers only these three, each for a specific use.

Frequently asked questions

What are the fork dimensions of a pallet truck?

On a standard pallet truck the forks are 1,150 mm long and 520-540 mm wide overall, a size designed for the euro pallet; each fork is about 156-160 mm wide. Narrow (380-450 mm) and wide (670-685 mm) versions exist, with lengths from 800 to 1,220 mm. Lowered, the forks are about 85 mm high and the truck lifts the load to about 200 mm off the floor.

Can you use a 2-way pallet with a pallet truck?

Yes, if the pallet truck goes in from one of the two open sides. A pallet truck pushes its load rollers down onto the floor, so on the entry side there must be no bottom boards or cross runners under the pallet. On a runner pallet the truck enters only from the sides where the runners are parallel to the forks; a pallet on nine feet can be picked up from all four sides.

What pallets do AGVs use?

Fork AGVs usually handle 1200×800 euro pallets, 1200×1000 industrial pallets and half pallets, in wood or plastic. Pallet-truck AGVs need a pallet with an open bottom, because the wheeled arms have to come down to the floor. Each manufacturer has its own list of accepted load carriers: ask for it and check it with a trial on the pallet you will actually use.

Why are plastic pallets preferred for AGVs?

Because they are moulded, so every pallet is the same, with no nails and no broken boards. One maker of automated trucks lists broken boards on wooden pallets among the main problems for its vehicles, and another reports that automated warehouses generally prefer non-wood pallets. The weak point of plastic is deflection under load, which the same operators name as the typical problem with plastic pallets.

How high should the fork opening of a pallet be?

Higher than the lowered forks of the truck, with some margin. On an EPAL euro pallet the clearance between the bottom boards is 100 mm (22 mm board plus 78 mm block), while a standard pallet truck is about 85 mm high when lowered. Some US plastic pallets have 79 mm pockets: an 85 mm pallet truck will not go in.

How much weight do AGVs carry per pallet?

It depends on the type. Manufacturers' data sheets range from 500-600 kg for robots that lift a euro pallet off a station, to about 1,000 kg for some compact fork AGVs, up to 1,200-2,500 kg for the largest automated trucks. In practice, according to one maker of pallet-truck AGVs, the loads moved are often between 250 and 750 kg.

Is a black plastic pallet OK for AGVs?

There is no general published rule on colour. 3D pallet detection sensors have difficult cases, such as the highly reflective loads mentioned by one sensor manufacturer, and every system reacts differently. Have the AGV manufacturer test the pallet in the colour and material you will order.

Sources

  1. Toyota Material Handling Europe: LHM230 2.3 t hand pallet truck (technical data sheet)
  2. Pallit: Pallet truck dimensions (technical wiki)
  3. Bolzoni Auramo Meyer: Fork Guide (ISO 2328 classes)
  4. CAM Attachments: Forklift forks, ISO 2328 sections and lengths
  5. Cascade Corporation: Fork Facts 2018
  6. Mecalux: EPAL euro pallet, dimensions and components
  7. Rehrig Pacific: 32×40 plastic pallet (product sheet)
  8. ANT Driven: How to buy a pallet truck AGV (interviews with Stöcklin, Nipper, Karter)
  9. Toyota Material Handling: Autopilot, automated trucks brochure 2025
  10. AGILOX: AGILOX ONE (product page)
  11. Mobile Industrial Robots: MiR EU Pallet Lift 600
  12. SSI Schäfer: AGV with ROLLGANG roller conveyor for pallets
  13. ifm: Pallet Detection System, integration (pallet types and pocket sizes)
  14. ifm: Pallet Detection System, software
  15. Pallet Enterprise: Automated pallet handling and pallet quality (Seegrid interview)
  16. Pallet Enterprise: Self-driving forklifts and pallets (Yale and Seegrid interviews)
  17. Pearl River Plastics: Plastic pallet specs for AGV warehouses (pallet manufacturer)
  18. Safe to Work: SICK takes guesswork out of pallet integrity
  19. Pallet Enterprise: MHIA administers new MH1 pallet standards
  20. Craemer: CR3 / CR3-5 industrial pallet (product page)
  21. CHEP Italia: 1200×800 plastic euro pallet (instructions for use)
  22. Rocla AGV: AGVs for pallet handling in the paper industry
  23. ROLL PP08, 800×1200 closed-deck plastic pallet, 4-way (product sheet)
  24. ROLL PP69, 800×1200 reinforced plastic pallet (product sheet)
  25. SEMA, Is this your problem? Euro pallet orientation on the beams (Warehouse News)
Do you have reels or unusual loads to handle?

Tell us the diameter, weight and destination, and we will point you to the right solution.

Contact us

Found a mistake or an outdated figure? Write to us at info@roll-packaging.com